Refund Policy

Refund Policy

Overview

Misty Sky LLC (operating as Selfloveroutine) offers refunds under specific conditions. Refund requests must be submitted within 30 days of purchase and only when course usage is minimal or nonexistent.

Eligibility

To be eligible for a refund, the following conditions must be met:

  • Your refund request must be submitted within 30 days of your original purchase date.
  • You must have completed less than 20% of the course lessons.
  • Your account must show minimal or no usage of the course materials.

What Is Not Eligible for a Refund

  • Requests made after 30 days from the date of purchase.
  • Accounts that have completed a substantial portion of the course (20% or more of lessons).
  • Any promotional or discounted purchases, unless otherwise stated at the time of sale.

If a refund cannot be issued, we may offer account credits or service extensions as an alternative.

How to Request a Refund

To request a refund, please contact our support team with the following information:

  • Full name associated with your purchase
  • Order or transaction ID
  • Email address associated with your account
  • Reason for the refund request

Contact:

Processing Timeline

  • Acknowledgment: You will receive a confirmation of your request within 1–2 business days.
  • Review: Our team will review your request within 3–5 business days.
  • Processing: Approved refunds will be processed to your original payment method within up to 30 days.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Misty Sky LLC
517 N 2000 W STE 2-2015
Marriott Slaterville, UT 84404
support@selfloveroutine.com
(770) 691-1758